InstantService provides integrated chat, email management, knowledge base and lead capture solutions, enabling businesses to increase sales and improve customer service.    
 
 
Board of Directors

The InstantService board of directors currently comprises five members. Several positions are being reserved for key investors, as well as for individuals with a strong background in technology, eCommerce or telecommunications. The current board is as follows:

Curt Blake, Board Member
Curt Blake sits on the board of directors and works closely with the executive team to develop corporate strategy. Blake has been involved in numerous high technology, software and Internet companies, serving for the past five years as chief operating officer of Starwave Corporation. As an attorney with the Seattle law firm of Preston Gates & Ellis, he worked almost exclusively with Microsoft Corporation to develop its initial software license and distribution program. Blake also worked as general counsel for Aldus Corporation where he was responsible for all corporate legal strategy and key negotiations. He holds a BA in Business Administration and a JD-MBA degree from the University of Washington.

Mike Lande, Chief Executive Officer
Mike Lande, who joined the company in September 1998, is chief executive officer of InstantService.com and sits on the board of directors. His background includes extensive experience working with high technology firms on corporate planning and strategy issues. While at Preston Gates & Ellis and more recently as a partner at Seattle's McDonald & Quackenbush, Lande served as counsel to Microsoft Corporation, Starwave, Corbis and Conversational Computing, as well as numerous start-up organizations. Lande holds a BA in Business Administration and Finance from the University of Washington and a JD in Law from Seattle University.

Harvey Ring, Board Member
Harvey Ring is a board member and works closely with the company as a business consultant. Ring is currently an active angel investor and consultant to early-stage high technology companies. His executive management career spans all aspects of sales, marketing and business process development for a number of leading technology companies. He is a former vice president of Dellware for Dell Computer, Inc., a director of the PC division of Microwarehouse Inc., and a vice president and general manager of the software division of Microcom, Inc. Ring holds the following degrees from the University of Michigan: an MBA in Marketing and Finance, a PhD in High Energy Physics, a MS in Physics and a BSE in Physics.

Richard Salwen, Board Member
Richard (Rick) Salwen is the former Vice President, General Counsel and Corporate Secretary of Dell Computer Corporation, joining the company in 1989 with $250 million in annual revenues and retiring in 2000, when Dell's revenue had reached $30 billion. Prior to Dell, Rick was General Counsel and Partner for the Perot Group in Dallas, Associate General Counsel for Electronic Data Systems Corporation, and a lawyer for the Federal Aviation Administration. Rick has practiced law in a private firm and taught legal research and legal ethics as Adjunct Professor at University of Puget Sound Law School. Presently, he is the Chairman of the March of Dimes Central Texas Area, a member of the Board of Directors for ARTS Center Stage in Austin, and a member of the Advisory Council for the University of Texas Press, among other activities. Rick earned his B.A. and Law degrees at the University of Washington in Seattle.

InstantService, Inc.
Contact Information
 
600 University Street, Suite 401
Seattle, WA 98101

+1 206-956-8000 Phone
+1 206-956-0383 Fax